Warranty and Service

What's Covered

Merryfair Trading Sdn Bhd (877551-V) as (“Seller”) warrants any and all of its products including its fixed seating against manufacturing defects for period stated below from the date of completion. Seller will repair or replace any product, which fails under normal and reasonable use of which the product is intended for. Damage or repairs arising from abuse, accident, vandalism, or alteration of the product from its original conditions, shall NOT be considered as manufacturing defects. This warranty is given to the initial end user of new products purchased from Merryfair. The warranty is valid for as long as the initial end user owns the product. The warranty, which is non-transferable, runs from the date of manufacture and covers defects in materials and craftsmanship found during normal usage of the products. If a product is defective and if written notice of the defect is given to Merryfair within the Applicable Warranty Period, then Merryfair at its option will either repair or replace the defective product with a comparable component or product.

Warranty duration

Chair : Seating mechanism, adjustable arms, framework, and seating foam - 5 Years from date of delivery
Third-party materials such as Fabric and Leather upholstery - Not Applicable

This warranty does not apply to “normal wear and tear,” and it does not apply to any product that has been altered without Merryfair’s authorization. A product will not be considered defective, and Merryfair will not be obligated to repair or replace it, if the product is not installed and used as recommended by Merryfair.

This warranty does not apply to any “Customer's Own Material” (ie, material specified by the buyer that is not a standard Merryfair product offering) used in the manufacture of a Merryfair product. A natural variation occurring in wood, fabric or leather is not considered a defect under the terms of this warranty. Merryfair does not warrant the colorfastness or the matching of color, grain or texture of wood, fabric or leather. Merryfair may discontinue some fabrics or finishes before expiration of the applicable warranty period.

EXCEPT AS STATED ABOVE, MERRYFAIR MAKES NO EXPRESS OR IMPLIED WARRANTY AS TO ANY PRODUCT. MERRYFAIR MAKES NO WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR ANY PARTICULAR PURPOSE. Product repair or replacement in accordance with this warranty is the buyer's exclusive remedy for any and all product defects. Merryfair shall not have any tort liability with respect to any product, and Merryfair shall not be liable for any consequential, economic, indirect, special, punitive or incidental damages arising from any product defect. Please write to [email protected] to schedule a warranty service

Chat With Us